Frequently asked questions
What products do you offer?


We currently offer women’s and men’s bags, as well as jewelry such as earrings, bracelets, pendants, and men’s accessories. Our collection is constantly expanding, so stay tuned for new arrivals.
Do you offer free shipping?


Yes, we offer free shipping on all orders. Delivery usually takes 7–13 business days, depending on your location.
How much does shipping cost?


Shipping is completely free. You will not be charged any additional fees for delivery.
When will I receive my order?


Orders are processed quickly and shipped as soon as possible. Once your order has shipped, you will receive an email with tracking information. Delivery typically takes 7–13 business days.
What payment methods do you accept?

We accept payments via:


  • Credit and debit cards

  • PayPal

  • Google Pay

  • BLIK

  • Przelewy24
What is your return policy?


If you are not satisfied with your purchase, you may request a return. Please contact us first at support@montires.com before sending any items back. Our support team will guide you through the return process.
Are your products high quality?


Yes. We carefully select our manufacturing partners to ensure that our products meet high-quality standards and offer great value. Every item is checked before being shipped.
Where are your products manufactured?


Our products are manufactured both locally and internationally. We collaborate with trusted manufacturers to bring you stylish, durable, and affordable products.
Can I track my order?


Yes. Once your order has shipped, you will receive a tracking number via email to monitor the delivery status.
How can I contact you?


For any questions or assistance, please email us at support@montires.com. Our team is happy to help.
How do I start a return?


Simply send an email to support@montires.com with your order number and the reason for return. Our team will provide you with the next steps.